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I don’t speak Japanese. Is that okay?
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No problem at all. Our nail technicians can speak very basic English, and we’re happy to use a translation device to communicate. Please feel free to visit us!
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Can I cancel or change my appointment?
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Yes, you can. If you contact us before your scheduled time, there will be no cancellation fee. the details are HERE.
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How can I make a reservation?
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You can book via LINE or by phone. Feel free to ask about available time slots. Please note that phone calls are in Japanese only.
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Can I bring my own design?
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Yes! If you send us a photo of your design in advance via LINE, we’ll do our best to recreate it.
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Is it okay if this is my first time getting my nails done?
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Absolutely! We’ll explain everything clearly and take our time to make sure you’re happy with the result.
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Can I book just for gel removal?
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We’re sorry, but we only accept removal-only bookings for customers who had their nails done at our salon.
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Can I get nail art even if my nails are short?
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Of course! We have many beautiful designs that look great on short nails. Please feel free to ask for suggestions.
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What should I do if my gel starts lifting?
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If it happens within one week of your appointment, we’ll fix it for free. Please contact us as soon as you notice any issues.
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Can men use the salon? We’re sorry, but our services are exclusively for women.
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We’re sorry, but our services are exclusively for women.
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I'd like to request Paragel—will there be an extra charge?
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No, there is no additional charge.